Digital First Aid Kit/topics/impersonated.md — Arabic @ L10N.SPACE: > If you are still experiencing impersonation or your account …

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Zen

Key	English	Arabic
	> If the malicious software is hosted on Gitlab.com, read Gitlab's [Digital Millennium Copyright Act (DMCA) takedown request requirements](https://about.gitlab.com/handbook/dmca/) for taking down content that violates copyright. > > It might take some time to wait for a response to your request. Save this page in your bookmarks and come back to this workflow in a few days.	هل أفلح هذا الإجراء؟
:375	Has this helped solve your issue?
:378	- [Yes](#resolved_end) - [No](#app_end)
	### playstore
	> If the malicious app is hosted on Google Play Store, follow the steps in ["Removing Content From Google"](https://support.google.com/legal/troubleshooter/1114905) for taking down content that violates copyright. > > It might take some time to wait for a response to your request. Save this page in your bookmarks and come back to this workflow in a few days.	هل أفلح هذا الإجراء؟
:387	Has this helped solve your issue?
:390	- [Yes](#resolved_end) - [No](#app_end)
	### apple-store
	> If the malicious app is hosted on the App Store, fill in the ["Apple App Store Content Dispute" form](https://www.apple.com/legal/internet-services/itunes/appstorenotices/#/contacts?lang=en) for taking down content that violates copyright. > > It might take some time to wait for a response to your request. Save this page in your bookmarks and come back to this workflow in a few days.	هل أفلح هذا الإجراء؟
:400	Has this helped solve your issue?
:403	- [Yes](#resolved_end) - [No](#app_end)
	### physical-sec_end	> إذا كنت تخشى على سلامتك الجسدية فاتّصل بالمنظمات التالية لطلب المساعدة:
	> If you are fearing for your physical wellbeing, please contact the organizations below who can support you.	:[](organisations?services=physical-sec)
	:[](organisations?services=physical_sec)
	### account_end	> إذا كنت لاتزال تتعرّض لانتحال الهويّة أو كان حسابك لايزال مخترقًا فاتَّصل بالمنظمات التالية لطلب المساعدة:
	> If you are still experiencing impersonation or your account is still compromised, please contact the organizations below who can support you.	:[](organisations?services=account&services=legal)
:418	:[](organisations?services=account&services=legal)
	### app_end	> إذا لَمْ يُزَل التطبيق الخبيث فاتّصلي بالمنظَّمات التالية لطلب المساعدة:
	> If the fake app hasn't been taken down, please contact the organizations below who can support you.	:[](organisations?services=account&services=legal)
:425	:[](organisations?services=account&services=legal)	### web-protection_end
	### web-protection_end	> إذا لَمْ يُفلح طلب إزالة المحتوى فاتّصل بالمنظمات التالية لطلب المساعدة:
	> If your takedown requests have not been successful, you can try reaching out to the organizations below for further support.	:[](organisations?services=web-protection)
	:[](organisations?services=web_protection)	### secure-comms_end
	### secure-comms_end	> إذا كنت بحاجة إلى مساعدة أو نصائح فيما يخصُّ التصيّد أو تأمين البريد الإلكتروني أو التعمية و تأمين الاتصالات عمومًا فتواصلي مع المنظّمات التالية:
	> If you need help or recommendations on phishing, email security and encryption, and secure communications in general, you can reach out to these organizations:	:[](organisations?services=secure-comms)
	:[](organisations?services=secure_comms)
	### resolved_end	نرجو أنَّ دليل عدَّة الإسعاف اﻷولي الرقمي هذا قد أفادكم، و نحبُّ معرفة رأيكم [بالبريد الإلكتروني](mailto:[email protected])
	We hope this DFAK guide was useful. Please give us feedback [via email](mailto:[email protected])	### final_tips
	To prevent any further attempts at impersonating you, read the tips below.	لدرء أيِّ محاولات مستقبلة لانتحال شخصيَّتك، طالع التوصيات التالية:
	### final_tips
	- Create strong, complex and unique passwords for all your accounts. - Consider using a password manager for creating and storing passwords so you can use many different passwords on different sites and services without having to memorize them. - Activate two-factor authentication (2FA) for your most important accounts. 2FA offers greater account security by requiring to use more than one method to log into your accounts. This means that even if someone were to get hold of your primary password, they could not access your account unless they also had your mobile phone or another secondary means of authentication. - Verify your profiles in social networking platforms. Some platforms offer a feature for verifying your identity and linking it to your account. - Map your online presence. Self-doxing consists in exploring open source intelligence on oneself to prevent malicious actors from finding and using this information for impersonating you. - Set up Google alerts. You can get emails when new results for a topic show up in Google Search. For example, you can get information about mentions of your name or your organization/collective name. - Capture your web page as it appears now for use as evidence in the future. If your website allows crawlers, you can use the Wayback Machine, offered by archive.org. Visit the [Internet Archive Wayback Machine](https://archive.org/web/), enter your website's name in the field under the "Save Page Now" header, and click on the "Save Page Now" button.	#### resources

	English	Arabic	Actions
	- Once you have informed your contacts that you're being impersonated, proceed to the [next step](#diagnostic-start2).	### organization
	### social-network	على أيِّ منصّة تواصل اجتماعي يجري انتحال هويَّتك؟
	If you are being impersonated, follow this questionnaire to identify the nature of your problem and find possible solutions.
	> Follow the steps in [the "Report impersonation" page](https://support.google.com/plus/troubleshooter/1715140) for requesting the impersonating account to be deleted. > > Please note that it might take some time to receive an answer to your request. Save this page in your bookmarks and come back to this workflow in a few days.	هل أفلح هذا الإجراء؟
	### instagram
	### fake-website
	Is the domain known to be malicious?
	> For underlying technical reasons, it is quite difficult to authenticate emails. This is also why it is very easy to create forged sender addresses and spoofed emails.	هل تُنتحَل هويّتك بعنوان بريدك إلكتروني أو عنوان يشبهه، مثلا، بنفس اسم المستخدم لكنْ في نطاق مختلف؟
	Are you being impersonated through your email address, or a similar one, for example with the same user name, but a different domain?
	> Probably your account was hacked into by someone who used it to send out emails to impersonate you. As your account was compromised, you might also want to read the [I lost access to my accounts](../../../account-access-issues/) section.	هل انحلَّت المشكلة؟
	> If the impersonator is using an email address that is similar to yours but with a different domain or user name, it's a good idea to warn your contacts about this attempt at impersonating you (do it from a mail account, profile or website that is fully under your control). > > You might also want to read the [I have received suspicious messages](../../../suspicious-messages) section, as this impersonation might be aimed at phishing.	هل انحلَّت المشكلة؟
	Do you think your private PGP key might have been compromised, for example because you lost control of the device where it was stored?
	- [Yes](#PGP-compromised) - [No](#PGP-spoofed)	### PGP-compromised
	- [Yes](#access-to-PGP) - [No](#no-revocation-cert)
	Is your key signed by trusted people?
	- [Yes](#signed-key) - [No](#non-signed-key)	### signed-key
	> - Inform your contacts through a trusted channel you control, such as Signal or another [end-to-end encrypted tool](https://www.frontlinedefenders.org/en/resource-publication/guide-secure-group-chat-and-conferencing-tools), that someone is trying to impersonate you. Tell them that they can recognize your actual key based on either (1) the signatures by trusted contacts and/or (2) the [fingerprint](https://help.gnome.org/users/seahorse/stable/misc-key-fingerprint.html.en) of your real key.	هل لاتزالين تحتاجين مساعدة في حلّ المشكلة؟
	> If you are being impersonated on a website, the first thing you need to do is understand where that website is hosted, who is managing it, and who has provided the domain name. This research is aimed at identifying the best way to request a takedown of the malicious content. > > Before you proceed with your investigation, if you are a EU citizen you can request Google to remove this website from their search results on your name.	هل أنت مواطن إحدى دول الاتحاد الأورُبي؟
	- [Yes](#EU-privacy-removal) - [No](#doxing-question)
	> If you are still experiencing impersonation or your account is still compromised, please contact the organizations below who can support you.	:[](organisations?services=account&services=legal)
	> Fill out [Google's Personal Information Removal Request Form](https://www.google.com/webmasters/tools/legal-removal-request?complaint_type=rtbf&visit_id=637202230061146146-20083139&rd=1) to remove this website from Google's search results on your name. > > What you will need: > > - A digital copy of an identification document (if you are submitting this request on behalf of someone else, you will need to supply identification documentation for them) > - The URL(s) for the content containing the personal information you want removed > - For each URL you provide, you will need to explain: > 1. how the personal information identified above relates to the person on whose behalf this request is made > 2. why you believe the personal information should be removed > > Please note that if you are signed into your Google Account, Google may associate your submission with that account. > > After submitting this form, you will have to wait for a reply from Google to verify the website has been removed from the results.	هل تريد إرسال طلب لإزالة المحتوى مِنْ الموقع؟
	- [Yes](../../../harassed-online/questions/doxing-web) - [No](#fake-website)	### app1
	> If someone is spreading a malicious copy of your app or other software, it's a good idea to do a public communication to warn users to only download the legitimate version. > > You should also report the malicious app and request its takedown.	أين يُنشَر التطبيق؟
	> If the malicious app is hosted on the App Store, fill in the ["Apple App Store Content Dispute" form](https://www.apple.com/legal/internet-services/itunes/appstorenotices/#/contacts?lang=en) for taking down content that violates copyright. > > It might take some time to wait for a response to your request. Save this page in your bookmarks and come back to this workflow in a few days.	هل أفلح هذا الإجراء؟
	### physical-sec_end	> إذا كنت تخشى على سلامتك الجسدية فاتّصل بالمنظمات التالية لطلب المساعدة:
	:[](organisations?services=web_protection)	### secure-comms_end
	### secure-comms_end	> إذا كنت بحاجة إلى مساعدة أو نصائح فيما يخصُّ التصيّد أو تأمين البريد الإلكتروني أو التعمية و تأمين الاتصالات عمومًا فتواصلي مع المنظّمات التالية:
	- Create strong, complex and unique passwords for all your accounts. - Consider using a password manager for creating and storing passwords so you can use many different passwords on different sites and services without having to memorize them. - Activate two-factor authentication (2FA) for your most important accounts. 2FA offers greater account security by requiring to use more than one method to log into your accounts. This means that even if someone were to get hold of your primary password, they could not access your account unless they also had your mobile phone or another secondary means of authentication. - Verify your profiles in social networking platforms. Some platforms offer a feature for verifying your identity and linking it to your account. - Map your online presence. Self-doxing consists in exploring open source intelligence on oneself to prevent malicious actors from finding and using this information for impersonating you. - Set up Google alerts. You can get emails when new results for a topic show up in Google Search. For example, you can get information about mentions of your name or your organization/collective name. - Capture your web page as it appears now for use as evidence in the future. If your website allows crawlers, you can use the Wayback Machine, offered by archive.org. Visit the [Internet Archive Wayback Machine](https://archive.org/web/), enter your website's name in the field under the "Save Page Now" header, and click on the "Save Page Now" button.	#### resources
	### web-protection_end	> إذا لَمْ يُفلح طلب إزالة المحتوى فاتّصل بالمنظمات التالية لطلب المساعدة:
	## Workflow	### urgent-question