Digital First Aid Kit/topics/lost-data.md — French @ L10N.SPACE: ### windows-computer

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Key	English	French
	### where-is-data
	> Regular data backup is a good and recommended practice. Sometimes we forget that we have automatic backup enabled, so it is worth checking on your devices if you had that option enabled, and use that backup to restore your data. In case you don't, planning for future backups is recommended, and you can find more tips on how to set up backups in the [final tips of this workflow](#resolved_end).
	To check if you have a backup of the data you lost, start asking yourself where the lost data was stored.
	- [In storage devices (external hard disk, USB sticks, SD cards)](#storage-devices_end) - [In a computer](#computer) - [In a mobile device](#mobile)
	### computer
	What kind of operating system runs in your computer?	### computer
	- [MacOS](#macos-computer) - [Windows](#windows-computer) - [Gnu/Linux](#linux-computer)
	### macos-computer	- [MacOS](#macos-computer) - [Windows](#windows-computer) - [Gnu/Linux](#linux-computer)
	> To check if your MacOS device had a backup option enabled, and use that backup to restore your data, check your [iCloud](https://support.apple.com/en-us/HT208682) or [Time Machine](https://support.apple.com/en-za/HT201250) options to see if there is any available backup. > > One place to look at is the running list of Recent Items, which keeps track of the apps, files and servers you have used during your past few sessions on the computer. To look for the file and reopen it, go to the Apple Menu in the upper-left corner, select Recent Items and browse the list of files. More details can be found in [The New York Times' article "Tech Tip: Find Recently Lost Files on Your Mac"](https://www.nytimes.com/2018/08/01/technology/personaltech/mac-find-lost-files.html).
:95	Where you able to locate your data or restore it?	> Pour vérifier si une option de sauvegarde est activée sur votre périphérique MacOS et utiliser ainsi cette sauvegarde pour restaurer vos données, vérifiez vos options [iCloud](https://support.apple.com/fr-fr/HT208682) ou [Time Machine](https://support.apple.com/fr-fr/HT201250) pour voir si une sauvegarde est disponible. > > Vous pouvez consulter la liste des éléments récents, qui répertorie les applications, les fichiers et les serveurs que vous avez utilisés au cours de vos dernières sessions sur l'ordinateur. Pour rechercher le fichier et le rouvrir, allez dans le menu Apple dans le coin supérieur gauche, sélectionnez Éléments récents et parcourez la liste des fichiers. Vous trouverez plus de détails dans l'article "Trouvez les fichiers récemment perdus sur votre Mac"](https://fr.wikihow.com/r%C3%A9cup%C3%A9rer-des-fichiers-accidentellement-supprim%C3%A9s-sous-Mac-OS-X).
	- [Yes](#resolved_end) - [No](#macos-restore)
	### macos-restore	- [Oui](#resolved_end) - [Non](#macos_restore)
	> In some cases there are free and open-source tools that can be helpful to find missing content and recover it. Sometimes they are limited in use, and most of the well-known tools cost some money. > > For example you can try [EaseUS Data Recovery Wizard](https://www.easeus.com/mac-data-recovery-software/drw-mac-free.htm) or [CleverFiles Disk Drill Data Recovery Software](https://www.cleverfiles.com/).
:106:106:106:106:106	Was this information helpful in recovering your data (fully or partially)?	> Dans certains cas, il existe des outils libres qui peuvent être utiles pour trouver le contenu manquant et le récupérer. Leur utilisation est parfois limitée, et la plupart des outils connus coûtent un peu d'argent. > > Par exemple vous pouvez essayer [EaseUS Data Recovery Wizard](https://www.easeus.com/mac-data-recovery-software/drw-mac-free.htm) ou [CleverFiles Disk Drill Data Recovery Software](https://www.cleverfiles.com/).
:109:109:109:109	- [Yes](#resolved_end) - [No](#tech-assistance_end)
	### windows-computer	- [Oui](#resolved_end) - [Non](#tech-assistance_end)
	> To check if you have a backup enabled in your Windows machine see [Microsoft Support information: Backup and Restore in Windows 10](https://support.microsoft.com/en-us/help/4027408/windows-10-backup-and-restore). > > Windows 10 includes the Timeline feature, which is meant to enhance your productivity by storing a record of the files you used, sites you browsed and other actions you made on your computer. If you can’t remember where you stored a document, you can click the Timeline icon in the Windows 10 task bar to see a visual log organized by date, and jump back to what you need by clicking the appropriate preview icon. This might help you locate a file that has been renamed. If Timeline is enabled, some of your PC activity — like files you edit in Microsoft Office — can also sync with your mobile device or another computer you use, so you might have a backup of your lost data in another device. Read more on Timeline and how to use it in [The New York Times' article "Tech Tip: How to Use Timeline With Windows 10"](https://www.nytimes.com/2018/07/05/technology/personaltech/windows-10-timeline.html).
:117	Where you able to locate your data or restore it?	> Pour vérifier si une sauvegarde automatique est activée sur votre machine Windows, voir [Microsoft Support technique: Sauvegarder et restaurer votre PC](https://support.microsoft.com/fr-fr/windows/sauvegarder-et-restaurer-votre-pc-ac359b36-7015-4694-de9a-c5eac1ce9d9c). > > Windows 10 inclut la fonction Timeline, qui vise à améliorer votre productivité en enregistrant les fichiers que vous avez utilisés, les sites que vous avez visités et les autres actions que vous avez effectuées sur votre ordinateur. Si vous ne vous souvenez plus de l'endroit où vous avez stocké un document, vous pouvez cliquer sur l'icône "Chronologie" dans la barre des tâches de Windows 10 pour voir un journal visuel organisé par date, et revenir à ce dont vous avez besoin en cliquant sur l'icône d'aperçu appropriée. Cela peut vous aider à localiser un fichier qui a été renommé. Si l'option Timeline est activée, certaines de vos activités sur PC - comme les fichiers que vous modifiez dans Microsoft Office - peuvent également se synchroniser avec votre appareil mobile ou un autre ordinateur que vous utilisez, de sorte que vous pourriez avoir une sauvegarde de vos données perdues dans un autre appareil. Pour en savoir plus sur Timeline et son utilisation, consultez l'article ["Utilisation de la chronologie dans Windows 10"](https://support.microsoft.com/fr-fr/windows/obtenir-de-l-aide-pour-la-chronologie-febc28db-034c-d2b0-3bbe-79aa0c501039).
	- [Yes](#resolved_end) - [No](#windows-restore)
	### windows-restore	- [Oui](#resolved_end) - [Non](#windows-restore)
	> In some cases there are free and open-source tools that can be helpful to find missing content and recover it. Sometimes they are limited in use, and most of the well-known tools cost some money. > > For example you can try [PhotoRec](https://www.cgsecurity.org/wiki/PhotoRec) (see [step-by-step instructions](https://www.cgsecurity.org/wiki/PhotoRec_Step_By_Step)), [EaseUS Data Recovery Wizard](https://www.easeus.com/datarecoverywizard/free-data-recovery-software.htm), [CleverFiles Disk Drill Data Recovery Software](https://www.cleverfiles.com/data-recovery-software.html), or [Recuva](http://www.ccleaner.com/recuva).
:128	Was this information helpful in recovering your data (fully or partially)?
:131	- [Yes](#resolved_end) - [No](#tech-assistance_end)	Ces informations vous ont-elles été utiles pour récupérer vos données (en tout ou en partie) ?
	### linux-computer	- [Oui](#resolved_end) - [Non](#tech-assistance_end)
	> Some of the most popular Linux distributions, like Ubuntu, have an in-built backup tool, for example [Déjà Dup](https://wiki.gnome.org/action/show/Apps/DejaDup) on Ubuntu. If a built-in backup tool is included in your operating system, you might have been prompted to enable automatic backups when you first started using your computer. Search your Linux distribution to see if it includes a built-in backup tool, and what the procedure is to check if it is enabled and restore data from backups. > > Read [Ubuntu & Deja Dup - Get up, backup](https://www.dedoimedo.com/computers/ubuntu-deja-dup.html) for checking whether you have automatic backups enabled in your computer. Read ["Full System Restore with Déjà Dup"](https://wiki.gnome.org/Apps/DejaDup/Help/Restore/Full) for instructions on how to restore your lost data from an existing backup.
:140	Was this information helpful in recovering your data (fully or partially)?
:143	- [Yes](#resolved_end) - [No](#tech-assistance_end)	Ces informations vous ont-elles été utiles pour récupérer vos données (en tout ou en partie) ?
	### mobile
	What operating system runs on your mobile?
	- [iOS](#ios-phone) - [Android](#android-phone)
	### ios-phone

	English	French	Actions
	> In this section we are mostly focusing on device-based data. For online content and credentials, we will be directing you to other sections of the Digital First Aid Kit. > > Devices include computers, mobile devices, external hard disks, USB sticks, and SD cards.
	### linux-computer	- [Oui](#resolved_end) - [Non](#tech-assistance_end)
	--- layout: page title: "I Lost my Data" author: Abir Ghattas, Alexandra Hache, Ramy Raoof language: en summary: "What to do in case you lost some data" date: 2020-11 permalink: /en/topics/lost-data parent: Home ---	--- layout: page title: "J'ai perdu mes données" author: Abir Ghattas, Alexandra Hache, Ramy Raoof language: fr summary: "Que faire en cas de perte de données ?" date: 2021-01-28 permalink: /fr/topics/lost-data parent: /fr/ ---
	# I Lost my Data	# I Lost my Data
	- [Yes](#resolved_end) - [No](#where-is-data)
	- [Yes](#resolved_end) - [No](#macos-restore)
	> In some cases there are free and open-source tools that can be helpful to find missing content and recover it. Sometimes they are limited in use, and most of the well-known tools cost some money. > > For example you can try [EaseUS Data Recovery Wizard](https://www.easeus.com/mac-data-recovery-software/drw-mac-free.htm) or [CleverFiles Disk Drill Data Recovery Software](https://www.cleverfiles.com/).
	### windows-computer	- [Oui](#resolved_end) - [Non](#tech-assistance_end)
	- [Yes](#resolved_end) - [No](#windows-restore)
	### windows-restore	- [Oui](#resolved_end) - [Non](#windows-restore)
	### ios-phone
	> You might have enabled an automatic backup with iCloud or iTunes. Read ["Restore or set up your device from an iCloud backup"](https://support.apple.com/kb/ph12521?locale=en_US) to check if you have any existing backups and to learn how to restore your data.
	Which of the following applies to the data you lost?	- [Oui](#resolved_end) - [Non](#phone-which-data)
	- [It is app-generated data, e.g. contacts, feeds, etc.](#app-data-phone) - [It is user-generated data, e.g. photos, videos, audio, notes](#ugd-phone)
	### ugd-phone	- [Oui](#resolved_end) - [Non](#tech-assistance_end)
	> Google has a service built into Android, called Android Backup Service. By default, this service backs up several types of data and associates it with the appropriate Google service, where you can also access it on the web. In most Android devices, you can see your Sync settings by heading into Settings > Accounts > Google, then selecting your Gmail address. If you lost data of a kind that you were synchronizing with your Google account, you will probably be able to recover it by logging into your Google account through a web browser.	### android-phone
	### device-lost-theft_end
	> In case of lost, stolen, or seized devices, make sure to change all your passwords as soon as possible and to visit our specific [resource on what to do if a device is lost](../../../I lost my devices). > > If you're a member of civil society, and you need support to acquire a new device to replace the lost one, you can reach out to the organizations listed below.
	- [Access Now Helpline Community Documentation: Secure back up](https://communitydocs.accessnow.org/182-Secure_Backup.html) - [Security in a Box: Back-up Tactics](https://securityinabox.org/en/guide/backup/) - [Official page on Mac backups](https://support.apple.com/mac-backup) - [How to back up data regularly on Windows 10](https://support.microsoft.com/en-hk/help/4027408/windows-10-backup-and-restore) - [How to enable regular backups on iPhone](https://support.apple.com/en-us/HT203977) - [How to enable regular backups on Android](https://support.google.com/android/answer/2819582?hl=en) - [Securily backup your data](https://johnopdenakker.com/securily-backup-your-data/) - [How to Back Up Your Digital Life](https://www.wired.com/story/how-to-back-up-your-digital-life/) - [Wikipedia - Data recovery](https://en.wikipedia.org/wiki/Data_recovery)
	### entry-point

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